i. Update Date of Birth in Axis Bank Mobile App:
To update your date of birth in the Axis Bank mobile app, you may need to follow these steps:
Download and Install the App:
- Ensure that you have downloaded and installed the latest version of the Axis Bank mobile app from the official app store.
Log in to the Axis Bank Mobile App:
- Open the Axis Bank mobile app on your device.
Navigate to the Profile Section:
- Once you have logged in, find and navigate to the 'Profile' or 'Settings' section. This might be located in the menu or on the home screen, depending on the app's layout.
Select the Personal Information Option:
- Look for the option that allows you to update your personal information. This could be labeled as 'Update Personal Details' or 'Personal Information Update.'
Choose Date of Birth:
- In the personal information section, select the option to update your date of birth. You might need to enter your current date of birth for verification purposes.
Enter New Date of Birth:
- Enter your updated date of birth in the provided field.
Upload Required Documents:
- The app may prompt you to upload supporting documents to verify the change. Ensure you have a digital copy of a valid government-issued ID or any other document the bank requires as proof of your new date of birth.
Submit the Request:
- After filling out the necessary information and uploading the required documents, submit the request through the app.
Await Confirmation and Further Instructions:
- After submission, wait for confirmation from the bank. They might communicate with you via the app, email, or phone to provide further instructions or to request additional information if needed.
ii. Update Date of Birth in Axis Internet Banking:
We can provide you with some general guidance on how to update your personal information, including your date of birth, in online banking systems.
Log in to your account:
- Access your Axis internet banking account using your username and password.
Navigate to the profile section:
- Look for an option such as "Profile," "Settings," or "Personal Information" in your internet banking account. This section typically allows you to update personal details.
Locate the option to update your date of birth:
- Once you're in the profile section, look for an option specifically for updating your date of birth.
Enter the updated information:
- Input the correct date of birth in the provided field. You might be required to enter the information more than once to confirm it.
Provide necessary verification:
- Depending on the bank's policy, you may be required to provide additional verification, such as answering security questions, providing a one-time password (OTP) sent to your registered mobile number, or using any other method of authentication the bank has put in place.
Review and confirm:
- Double-check the updated information to ensure it is correct. If everything is accurate, confirm the changes.
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